Patients
Incidents Harmed By
Incident 107014 Report
Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients
2025-05-09
An AI-linked platform operated by Serviceaide exposed sensitive health data from Catholic Health, affecting 483,000 patients. The breach stemmed from a misconfigured Elasticsearch database used in Serviceaide’s agentic AI infrastructure. Exposed information included medical records, insurance details, and login credentials. While no misuse has been confirmed, the nature of the data has prompted regulatory scrutiny and legal investigations.
MoreIncident 511 Report
Collection of Robotic Surgery Malfunctions
2015-07-13
Study on database reports of robotic surgery malfunctions (8,061), including those ending in injury (1,391) and death (144), between 2000 and 2013.
MoreIncident 13244 Report
Pieces Technologies' Clinical AI Systems Allegedly Marketed With Misleading Performance Claims
2024-09-18
The Texas Attorney General announced a settlement with Pieces Technologies following allegations that the company misrepresented the accuracy of its healthcare AI systems used for clinical documentation. The state concluded that marketing claims about low error and hallucination rates may have misled hospitals and clinicians relying on the tools in patient care settings. The settlement imposed restrictions on future claims and required greater transparency around performance and risk.
MoreIncident 5912 Report
Cigna Algorithm PXDX Allegedly Rejected Thousands of Patient Claims En Masse in Breach of California Law
2023-07-24
Cigna health insurer faces a class-action lawsuit for allegedly using the PXDX ("procedure-to-diagnosis") algorithm to automatically reject over 300,000 patient claims in violation of California law, prompting two members to file the lawsuit seeking damages and a jury trial. Cigna disputes the allegations, claiming the process expedites physician reimbursement and does not result in care denials.
MoreRelated Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
Related Entities
Epistemic integrity
Incidents Harmed By
- Incident 13244 Reports
Pieces Technologies' Clinical AI Systems Allegedly Marketed With Misleading Performance Claims
- Incident 13741 Report
Purportedly AI-Generated Sepsis Alert Reportedly Prompted Potentially Inappropriate IV Fluid Administration for a Dialysis Patient, Averted by Clinician Intervention