Incident 225: IBM Watson for Oncology Criticized by Customers for Allegedly Unsafe and Inaccurate Cancer Treatment Recommendations

Description: Internal documents from IBM Watson Health showed negative assessments from customers such as Florida’s Jupiter Hospital and Memorial Sloan Kettering criticizing its Watson for Oncology product for allegedly unsafe and incorrect cancer treatment recommendations.


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Alleged: IBM Watson Health developed an AI system deployed by Jupiter Hospital and Memorial Sloan Kettering, which harmed oncologists and cancer patients.

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Khoa Lam

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A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.