Healthcare Providers (Doctors and Therapists)

Incidents Harmed By

Incident 60820 Reports
UnitedHealth Accused of Deploying Allegedly Flawed AI to Deny Medical Coverage


UnitedHealthcare allegedly used a faulty AI algorithm with a 90% error rate to override doctors' recommendations and deny health coverage. This AI, developed by NaviHealth, reportedly led to premature discharge from care facilities and substantial out-of-pocket expenses for patients, according to a lawsuit filed in the District Court for Minnesota.


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