Healthcare institutions
Incidents Harmed By
Incident 13244 Report
Pieces Technologies' Clinical AI Systems Allegedly Marketed With Misleading Performance Claims
2024-09-18
The Texas Attorney General announced a settlement with Pieces Technologies following allegations that the company misrepresented the accuracy of its healthcare AI systems used for clinical documentation. The state concluded that marketing claims about low error and hallucination rates may have misled hospitals and clinicians relying on the tools in patient care settings. The settlement imposed restrictions on future claims and required greater transparency around performance and risk.
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Incident 17541 Report
California Health System Allegedly Used an AI Medical Scribe to Record Patients Without Consent
2025-11-26
A proposed class-action lawsuit alleged that Sharp HealthCare, a California health system, used Abridge, an AI medical scribe, to record patient-clinician conversations without notice or consent and send sensitive audio to the vendor. The documentation workflow allegedly inserted false statements that patients had been informed and consented. Patient Jose Saucedo said he discovered the recording through his medical notes.
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