Zoom
Incidents involved as Developer
Incident 8114 Report
AI-Powered Transcription Services Allegedly Leak Confidential Workplace Discussions
2024-10-02
AI-powered meeting assistants, such as Otter.ai’s OtterPilot and Zoom's AI Companion, have reportedly shared sensitive and private conversations beyond the intended audience. These AI tools, which are set to automatically record and distribute meeting transcripts, allegedly sent confidential discussions after participants had left the meeting, the consequences of which led to unintended exposure of proprietary information, privacy breaches, and potential reputational harm.
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Incident 9821 Report
Scammers Reportedly Using Deepfake Video Calls to Impersonate Executives in Singapore and Orchestrate Corporate Bank Transfers
2025-03-13
Scammers in Singapore are reportedly using AI-generated deepfake video calls to impersonate corporate executives. The calls seek to deceive employees into authorizing fraudulent bank transfers. Usually, it is reported, victims will receive WhatsApp messages inviting them to Zoom meetings. During the calls, the scammers are disguised as senior leaders and will instruct the employees to transfer company funds for fake business transactions and to disclose personal data.
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Reported AI-Generated Video Call Impersonation of Cryptocurrency Analyst Leads to Alleged Malware Installation and Account Theft
2025-06-19
Cryptocurrency analyst Mai Fujimoto reported losing access to her X, Telegram, and MetaMask accounts through a video call with a purported deepfake impersonating a trusted contact. According to Fujimoto, the attacker, who appeared on Zoom as her acquaintance, instructed her to install software under the guise of resolving an audio issue. Fujimoto believes this enabled malware installation. In response, Binance founder Changpeng Zhao warned such attacks render video call verification unreliable.
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