Google AI overview
Incidents implicated systems
Incident 9671 Report
Amazon and Google AI Allegedly Promote Mein Kampf as ‘a True Work of Art’ in Search Results
2025-03-06
Amazon’s AI-generated review summary allegedly misrepresented customer feedback on Mein Kampf by describing it as “a true work of art.” Google’s search algorithm then surfaced this misleading AI-generated text as a featured snippet, which in turn amplified the error. This incident arose from AI summarizing AI-generated content, in effect creating a self-reinforcing misinformation loop.
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Google AI Overview Reportedly Misstates Aircraft Manufacturer as Airbus Instead of Boeing in Air India Flight 171 Crash
2025-06-12
Following the fatal crash of Air India Flight 171, Google's AI Overview feature reportedly returned search results incorrectly identifying the aircraft involved as an Airbus A330 rather than the actual Boeing 787. The reported error, which varied across search queries, was traced to AI-generated summarizations that conflated references to Airbus as Boeing's competitor. Google later acknowledged and removed the faulty output.
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