Google AI overview
Incidents implicated systems
Incident 9671 Report
Amazon and Google AI Allegedly Promote Mein Kampf as 'a True Work of Art' in Search Results
2025-03-06
Amazon's AI-generated review summary allegedly misrepresented customer feedback on Mein Kampf by describing it as "a true work of art." Google's search algorithm then surfaced this misleading AI-generated text as a featured snippet, which in turn amplified the error. This incident arose from AI summarizing AI-generated content, in effect creating a self-reinforcing misinformation loop.
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Google AI Overview Reportedly Misstates Aircraft Manufacturer as Airbus Instead of Boeing in Air India Flight 171 Crash
2025-06-12
Following the fatal crash of Air India Flight 171, Google's AI Overview feature reportedly returned search results incorrectly identifying the aircraft involved as an Airbus A330 rather than the actual Boeing 787. The reported error, which varied across search queries, was traced to AI-generated summarizations that conflated references to Airbus as Boeing's competitor. Google later acknowledged and removed the faulty output.
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Google AI Overviews and ChatGPT Reportedly Cited Fraudulent Cruise Hotline, Allegedly Enabling Successful Scam
2025-08-15
Google's AI Overviews allegedly surfaced a fraudulent customer service number for Royal Caribbean. Consumer Alex Rivlin reportedly called the number, spoke with an impostor, and provided his credit card, later incurring $768 in fraudulent charges. The same number reportedly appeared in ChatGPT results and was linked to Disney and Princess cruises, purportedly showing how scammers are manipulating AI outputs to amplify longstanding hotline scams.
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Multiple Generative AI Systems Reportedly Amplify False Information During Charlie Kirk Assassination Coverage
2025-09-11
Multiple AI systems allegedly spread false claims in the aftermath of Charlie Kirk's assassination at Utah Valley University. Perplexity and Grok chatbots reportedly stated Kirk was alive, mischaracterized authentic video as satire, and wrongly identified Utah Democrat Michael Mallinson as the suspect. A Google AI Overview allegedly claimed Kirk was on Ukraine's Myrotvorets "enemies" list, a reported falsehood that echoed pro-Kremlin narratives.
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Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
Related Entities
Incidents involved as both Developer and Deployer
- Incident 9671 Report
Amazon and Google AI Allegedly Promote Mein Kampf as 'a True Work of Art' in Search Results
- Incident 10971 Report
Google AI Overview Reportedly Misstates Aircraft Manufacturer as Airbus Instead of Boeing in Air India Flight 171 Crash