Description: AI-generated reviews of airline services have reportedly increased by 189% since the release of ChatGPT, with certain carriers like China Southern Airlines and SouthWest Airlines disproportionately affected, according to a study by Originality.ai.
Entities
View all entitiesAlleged: OpenAI developed an AI system deployed by Unknown reviewers, which harmed Airline customers and Airlines.
Implicated AI system: ChatGPT
Incident Stats
Incident ID
867
Report Count
1
Incident Date
2024-10-31
Editors
Daniel Atherton
Incident Reports
Reports Timeline
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originality.ai · 2024
- View the original report at its source
- View the report at the Internet Archive
The rise of AI-generated content has sparked concerns over the authenticity of online reviews, especially in industries where customer feedback is critical to consumer decision-making.
A recent study from Originality.ai revealed that AI-ge…
Variants
A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.
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