Bank customers
Incidents Harmed By
Incident 17883 Report
Purportedly AI-Generated Calls Impersonating Banks Reportedly Helped Steal €380,000 from Customers in the Netherlands
2026-10-21
Scammers allegedly used AI-generated bank-warning recordings to draw people in the Netherlands into calls with impersonators posing as bank staff. Victims were reportedly persuaded to install an app that relayed their bank cards' contactless data to accomplices at cash machines or payment terminals. Police reportedly documented about 170 victims and €380,000 in losses during three weeks of server monitoring.
MoreIncident 17802 Report
Budapest Bank's AI Call Analysis Was Found to Have Violated Callers' and Employees' Privacy Rights in Hungary
2017-05-26
Hungary's data-protection authority found Budapest Bank's AI analysis of recorded customer-service calls violated callers' and employees' privacy rights. The system analyzed emotions and helped select callbacks and assess staff without a lawful basis or adequate notice and objection safeguards. The authority ordered an end to emotion analysis and imposed a HUF 250 million fine.
MoreIncident 7351 Report
AI-Enabled Fraud Schemes Reportedly Increasing Consumer Harm and Challenging Detection
2024-06-22
Scammers are reportedly using AI tools such as language models, voice cloning, and synthetic IDs to create more convincing frauds, leading to financial losses and identity theft. Banks have begun deploying AI-driven verification tools to counter these schemes, but experts warn that AI-enabled fraud continues to cause real-world harm and remains difficult to detect.
MoreIncident 17821 Report
Attackers Reportedly Used ARTEX, an AI Security-Testing Tool, to Steal Data from South Korean Financial Institutions
2026-09-27
An unidentified attacker reportedly used ARTEX, an AI-powered security-testing tool, alongside large language models to breach South Korean financial institutions and steal data. Compromised systems included a loan-broker inquiry service and an employee mobile work-support system. Researchers linked the activity to exposed attacker infrastructure and AI session histories. The attacker’s identity and the full number of affected institutions remained unconfirmed.
MoreRelated Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
Related Entities
Banks
Incidents Harmed By
- Incident 17883 Reports
Purportedly AI-Generated Calls Impersonating Banks Reportedly Helped Steal €380,000 from Customers in the Netherlands
- Incident 17821 Report
Attackers Reportedly Used ARTEX, an AI Security-Testing Tool, to Steal Data from South Korean Financial Institutions