Description: Scammers allegedly used AI-generated bank-warning recordings to draw people in the Netherlands into calls with impersonators posing as bank staff. Victims were reportedly persuaded to install an app that relayed their bank cards' contactless data to accomplices at cash machines or payment terminals. Police reportedly documented about 170 victims and €380,000 in losses during three weeks of server monitoring.
Entities
View all entitiesAlleged: Synthetic media technology developers and Synthetic audio generation technology developers developed an AI system deployed by Voice phishers , Synthetic media creators , Scammers , Deepfake creators , Cybercriminals in the Netherlands , Cybercriminals and Bank helpdesk fraud ring in the Netherlands, which harmed Privacy , General public of the Netherlands , General public , Epistemic integrity , Banks , Bank customers in the Netherlands and Bank customers.
Alleged implicated AI systems: Synthetic media technology and Synthetic audio generation technology
Incident Stats
Incident ID
1788
Report Count
3
Incident Date
2026-10-21
Editors
Daniel Atherton
Incident Reports
Reports Timeline
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Politie (Netherlands Police) post-incident response
380.000 euro schade bij zo'n 170 slachtoffers. Dat waren de cijfers waarmee het Rotterdamse Team Cybercrime werd geconfronteerd in de drie weken die het onderzoeksteam zicht had op de servers van een crimineel samenwerkingsverband. Die crim…
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Rotterdam police arrested two suspects accused of a new form of bank-helpdesk fraud. The operation allegedly caused around €380,000 in losses for 170 victims in just three weeks. The suspects allegedly used AI-generated phone calls and a fa…
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De politie heeft twee verdachten aangehouden in een onderzoek naar een nieuwe vorm van bankhelpdeskfraude. Daarbij hebben oplichters zo'n 170 slachtoffers voor in totaal 380.000 euro gedupeerd.
Nederlandse banken meldden halverwege septemb…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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