Incident 516: ChatGPT Reportedly Exposed Users' Private Data Reportedly Due to Bug

Description: ChatGPT reportedly exposed titles of users' chat histories and users' private payment information to other users reportedly due to a bug, which prompted its temporary shutdown by OpenAI.


New ReportNew ReportNew ResponseNew ResponseDiscoverDiscoverView HistoryView History
Alleged: OpenAI developed and deployed an AI system, which harmed ChatGPT users.

Incident Stats

Incident ID
Report Count
Incident Date
Khoa Lam
ChatGPT was shut down due to a bug that exposed user chat titles · 2023

ChatGPT's outage on Monday was a bit more problematic than it first appeared.

According to Bloomberg, the AI chatbot was shut down due to a bug that exposed titles of users' chat histories to other users. The titles could be seen in the sid…

The ChatGPT bug exposed more private data than previously thought, OpenAI confirms · 2023

A ChatGPT bug found earlier this week also revealed user's payment information, says OpenAI.

The AI chatbot was shut down on March 20, due to a bug that exposed titles and the first message of new conversations from active users' chat histo…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

Similar Incidents

By textual similarity

Did our AI mess up? Flag the unrelated incidents