Entities
View all entitiesCSETv1 Taxonomy Classifications
Taxonomy DetailsIncident Number
152
AI Tangible Harm Level Notes
Customers who purchased Pepper received a subpar product that did not meet their expectations or contractual terms. They, therefore incurred financial loss.
Special Interest Intangible Harm
no
Date of Incident Year
2014
Risk Subdomain
7.3. Lack of capability or robustness
Risk Domain
- AI system safety, failures, and limitations
Entity
AI
Timing
Post-deployment
Intent
Unintentional
Incident Reports
Reports Timeline
TOKYO—Having a robot read scripture to mourners seemed like a cost-effective idea to the people at Nissei Eco Co., a plastics manufacturer with a sideline in the funeral business.
The company hired child-sized robot Pepper, clothed it in th…
Maybe the robots aren't coming for your jobs just yet.
Pepper, a humanoid robot from Japanese VC firm SoftBank, burst onto the scene in 2014 to considerable fanfare and media coverage. Since then, however, the bot has failed at many of the …
Variants
Similar Incidents
Did our AI mess up? Flag the unrelated incidents
Security Robot Drowns Itself in a Fountain
Security Robot Rolls Over Child in Mall
Similar Incidents
Did our AI mess up? Flag the unrelated incidents