Contract drivers say algorithms terminate them by email—even when they have done nothing wrong.

Stephen Normandin spent almost four years racing around Phoenix delivering packages as a contract driver for Amazon.com Inc. Then one day, he re…

Locked gates, inclement weather, and bad selfies—all reasons drivers report that they were fired by the bots that apparently run human resources for Amazon’s Flex delivery program.

Millions of independent contractors are at the whim of a sy…

Algorithms rate Amazon employee performance and report layoffs via automated emails.

Amazon, the world’s largest retailer owned by Jeff Bezos, leave your HR operations to machines, using software not only to manage workers in their warehous…

Self-employed workers who provide services for Amazon Flex, in the United States, denounced possible layoffs made possible by software from artificial intelligence of the giant that supposedly make decisions for the Human Resources.

Second …

A lengthy Bloomberg report says that Amazon Flex drivers are supervised, and often fired by algorithms and e-mails rather than human beings. If you’re not familiar with it, Amazon Flex is basically Postmates but for delivering Amazon packag…