Biometric identity verification systems
Incidents implicated systems
Incident 16063 Report
SASSA Facial-Verification Failures Reportedly Contributed to Social Grant Access Disruptions in South Africa
2026-03-30
South African social grant beneficiaries reportedly encountered repeated failures in SASSA's eLife facial-verification portal. Later parliamentary reporting said unsuccessful facial recognition was among the causes of non-verification and confirmed 67,868 grant suspensions in one quarter, but did not specify how many suspensions resulted from facial-verification failures. Affected users were redirected to in-person fingerprint checks.
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Walmart's AI Voice System Allegedly Collected Illinois Callers' Biometric Voiceprints Without Consent
2025-12-01
A proposed class action alleges that Walmart's AI voice system captured biometric voiceprints from Illinois residents who called local stores without first obtaining meaningful consent or explaining how the biometric data would be retained and deleted. Plaintiff Amber Smith said the system captured her voiceprint during two calls in December 2025 and one in July 2026.
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