Incident 403: GMail's Inbox Sorting Reportedly Negatively Impacted Political Emails and Call-to-Actions

Description: Google GMail's inbox sorting algorithm for political emails was reported by presidential candidates, nonprofits, and advocacy groups for having negative impact on call-to-actions, allegedly suppressing donations and impeding political actions.


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Alleged: Google developed and deployed an AI system, which harmed political organizations and political candidates.

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Khoa Lam

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A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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