Incident 157: Amazon's Monitoring System Allegedly Pushed Delivery Drivers to Prioritize Speed over Safety, Leading to Crash

Description: A lawsuit cited Amazon as liable in a crash involving its delivery driver, alleging that Amazon’s AI-powered driver monitoring system pushed drivers to prioritize speed over safety.
Editor Notes: Alleged Harmed Party's name has been redacted at their request.


New ReportNew ReportNew ResponseNew ResponseDiscoverDiscoverView HistoryView History
Alleged: Amazon developed and deployed an AI system, which harmed Amazon workers and Amazon delivery drivers.

Incident Stats

Incident ID
Report Count
Incident Date
Khoa Lam, Sean McGregor
Amazon liable for crash because software “micromanages” delivery drivers, victim says · 2021

Amazon is currently defending itself against a lawsuit that could determine whether it is liable for the actions of its contract delivery drivers.

In March, [AFFECTED PARTY] was going to see his sister’s new house with his father and brothe…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

Similar Incidents

By textual similarity

Did our AI mess up? Flag the unrelated incidents