Incident 148: Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

Description: AI-powered web accessibility vendors allegedly overstated to customers about their products' utility for people with disabilities, falsely claiming to deliver automated compliance solutions.

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Alleged: accessiBe , Accessus.ai , Allyable , UserWay and MaxAccess.io developed and deployed an AI system, which harmed internet users with disabilities and web accessibility vendors' customers.

Incident Stats

Incident ID
148
Report Count
1
Incident Date
2021-11-21
Editors
Sean McGregor, Khoa Lam

Incident Reports

Reports Timeline

Website Accessibility Overlay False Claims
overlayfalseclaims.com · 2021

Truth in advertising does not exist for overlay vendors False claims at the expense of customers and persons with disabilities.

Introduction

False advertising harms consumers and is damaging to a fair marketplace. It is also illegal.

The Fe…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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