Incident 138: Alleged Issues with Proctorio's Remote-Testing AI Prompted Suspension by University

Description: Proctorio's remote-testing software were reported by students at the University of Illinois Urbana-Champaign for issues regarding privacy, accessibility, differential performance on darker-skinned students.


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Incident Stats

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Sean McGregor, Khoa Lam
University of Illinois to Discontinue Remote-Testing Software After Students Complain of Privacy Violation · 2021

The Univeristy of Illinois had finally announced that it will no longer use Proctorio, a remote-testing software that is used during exams to monitor students. The software will be discontinued in mid-2021.

The decision of the univeristy ca…

No More Proctorio · 2021

The University of Illinois at Urbana-Champaign said last week that it does not plan to renew its emergency contract with Proctorio, one of several online proctoring programs whose client bases have expanded during the pandemic but which rem…

Students of color are getting flagged to their teachers because testing software can’t see them · 2021

Proctorio, a piece of exam surveillance software designed to keep students from cheating while taking tests, relies on open-source software that has a history of racial bias issues, according to a report by Motherboard. The issue was discov…

Using 'AI-based software like Proctorio and ProctorU' to monitor online exams is a really bad idea, says uni panel · 2021

A committee at the University of Texas in Austin has advised against using AI software to oversee students' online tests, citing the psychological toll on students and the financial toll on academic institutions.

Acknowledging that some for…

Stand Against Proctorio's SLAPP, organized by Ian Linkletter · 2022

My name is Ian Linkletter. Today is October 16th, 2020. I have filed legal documents in the B.C. Supreme Court to defend myself against a lawsuit filed by a company called Proctorio Incorporated. You may read these filings at http://defence…

EFF Client Erik Johnson and Proctorio Settle Lawsuit Over Bogus DMCA Claims · 2022

EFF client Erik Johnson, a Miami University computer engineering undergraduate, reached a settlement in the lawsuit we brought on his behalf against exam surveillance software maker Proctorio, in a victory for fair use of copyrighted materi…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.