Incident 129: Facebook's Automated Tools Failed to Adequately Remove Hate Speech, Violence, and Incitement

Description: Facebook's automated moderation tools were shown by internal documents performing incomparably to human moderators, and accounting for only a small fraction of hate speech, violence, and incitement content removal.


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Alleged: Facebook developed and deployed an AI system, which harmed Facebook users.

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Sean McGregor, Khoa Lam

Incident Reports


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.