Incident 129: Facebook's Automated Tools Failed to Adequately Remove Hate Speech, Violence, and Incitement

Description: Facebook's automated moderation tools were shown by internal documents performing incomparably to human moderators, and accounting for only a small fraction of hate speech, violence, and incitement content removal.

Tools

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Alleged: Facebook developed and deployed an AI system, which harmed Facebook users.

Incident Stats

Incident ID
129
Report Count
1
Incident Date
2021-03-01
Editors
Sean McGregor, Khoa Lam

Incident Reports

Facebook AI moderator confused videos of mass shootings and car washes
arstechnica.com · 2021

Facebook CEO Mark Zuckerberg sounded an optimistic note three years ago when he wrote about the progress his company was making in automated moderation tools powered by artificial intelligence. “Through the end of 2019, we expect to have tr…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.