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Entities

UserWay

Incidents involved as both Developer and Deployer

Incident 1481 Report
Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

2021-11-21

AI-powered web accessibility vendors allegedly overstated to customers about their products' utility for people with disabilities, falsely claiming to deliver automated compliance solutions.

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Incidents involved as Developer

Incident 8301 Report
Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

2024-04-07

AI-powered accessibility overlays on websites frequently mislabel or misinterpret content, in turn complicating navigation for blind users and others with disabilities. Users report that the AI tools interfere with screen readers and mislead them with inaccurate descriptions. The reported unreliability in these tools have prompted legal action, as the companies behind them seek compliance with accessibility laws.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

accessiBe

Incidents involved as both Developer and Deployer
  • Incident 148
    1 Report

    Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

More
Entity

Accessus.ai

Incidents involved as both Developer and Deployer
  • Incident 148
    1 Report

    Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

More
Entity

Allyable

Incidents involved as both Developer and Deployer
  • Incident 148
    1 Report

    Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

More
Entity

MaxAccess.io

Incidents involved as both Developer and Deployer
  • Incident 148
    1 Report

    Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

More
Entity

internet users with disabilities

Incidents Harmed By
  • Incident 148
    1 Report

    Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

More
Entity

web accessibility vendors' customers

Incidents Harmed By
  • Incident 148
    1 Report

    Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

More
Entity

Zara

Incidents involved as Deployer
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

Pemex

Incidents involved as Deployer
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

LVMH

Incidents involved as Deployer
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

Capita

Incidents involved as Deployer
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

Companies using AI-based accessibility tools

Incidents involved as Deployer
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

EqualWeb

Incidents involved as Developer
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

Developers of AI-based accessibility tools

Incidents involved as Developer
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

Blind people

Incidents Harmed By
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

Visually impaired people

Incidents Harmed By
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More
Entity

Jakob Rosin

Incidents Harmed By
  • Incident 830
    1 Report

    Error-Prone AI Accessibility Tools Reportedly Lead to Navigation Issues for Blind Internet Users

More

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