Incidents involved as both Developer and Deployer

Incident 1022 Reports
Personal voice assistants struggle with black voices, new study shows


A study found that voice recognition tools from Apple, Amazon, Google, IBM, and Microsoft disproportionately made errors when transcribing black speakers.


Incidents involved as Developer

Incident 4754 Reports
McDonald's AI Drive-Thru Ordering System Failures Frustrate Customers


Customers of McDonald's AI drive-through ordering system, deployed in June 2021, have been experiencing order-taking failures causing frustration.


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