Incident 475: McDonald's AI Drive-Thru Ordering System Failures Frustrate Customers
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Fast-food chains like McDonald's, Sonic, and Chipotle have been experimenting with AI-powered voice bots for taking phone and drive-thru orders for a few years.
But some McDonald's customers on TikTok are expressing frustration – and in som…
- View the original report at its source
- View the report at the Internet Archive
Since 2021, McDonald’s has been experimenting with artificial intelligence-powered ordering systems in their drive-thrus.
It’s intended to work as follows: a customer approaches, places their order, and then the AI-powered machine confirms …
- View the original report at its source
- View the report at the Internet Archive
McDonald’s has a new AI ordering system and, well, some customers are not lovin’ it.
On Feb. 10, TikTok user Ren Adams (@resinsbiren) posted a video decrying McDonald’s new artificial intelligence technology, which the company has deployed …
- View the original report at its source
- View the report at the Internet Archive
It's not been a wonderful few weeks for AI.
Both Google and Microsoft presented their new AI-powered chatterboxes and both seemed to make fundamental mistakes.
Yes, in the launch presentations.
Then Microsoft's Bing with ChatGPT took on les…