IBM
Incidents involved as both Developer and Deployer
Incident 1022 Report
Personal voice assistants struggle with black voices, new study shows
2020-03-23
A study found that voice recognition tools from Apple, Amazon, Google, IBM, and Microsoft disproportionately made errors when transcribing black speakers.
MoreIncidents Harmed By
Incident 9561 Report
Alleged Inclusion of 12,000 Live API Keys in LLM Training Data Reportedly Poses Security Risks
2025-02-28
A dataset used to train large language models allegedly contained 12,000 live API keys and authentication credentials. Some of these were reportedly still active and allowed unauthorized access. Truffle Security found these secrets in a December 2024 Common Crawl archive, which spans 250 billion web pages. The affected credentials could have been exploited for unauthorized data access, service disruptions, financial fraud, and a variety of other malicious uses.
MoreIncidents involved as Developer
Incident 4756 Report
McDonald's Reportedly Ends IBM Partnership After AI Drive-Thru Ordering Errors at U.S. Locations
2021-06-02
Between 2021 and mid-2024, McDonald's reportedly piloted an AI-enabled voice ordering system that was developed with IBM and based on its 2019 acquisition of Apprente. It was reportedly deployed at at over 100 U.S. drive-thrus. Social media posts alleged frequent misorders, such as adding unwanted items, mixing adjacent lane orders, and ignoring corrections. In June 2024, McDonald's confirmed it ended the IBM pilot, citing plans to explore alternative voice-AI vendors.
MoreRelated Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
Related Entities
Microsoft
Incidents involved as both Developer and Deployer
- Incident 1022 Reports
Personal voice assistants struggle with black voices, new study shows
- Incident 9561 Report
Alleged Inclusion of 12,000 Live API Keys in LLM Training Data Reportedly Poses Security Risks