Entities
IBM
Incidents involved as both Developer and Deployer
Incident 1022 Reports
Personal voice assistants struggle with black voices, new study shows
2020-03-23
A study found that voice recognition tools from Apple, Amazon, Google, IBM, and Microsoft disproportionately made errors when transcribing black speakers.
MoreIncidents involved as Developer
Incident 4754 Reports
McDonald's AI Drive-Thru Ordering System Failures Frustrate Customers
2021-06-02
Customers of McDonald's AI drive-through ordering system, deployed in June 2021, have been experiencing order-taking failures causing frustration.
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