Incident 95: Job Screening Service Halts Facial Analysis of Applicants
Entities
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CSET Taxonomy Classifications
Taxonomy DetailsFull Description
In January 2021, HireVue announced it would remove AI expression tracking from its platform following a complaint filed by the nonprofit Electronic Privacy Information Center. HireVue is contracted by hundreds of companies to conduct employee screening through automated video and written job interviews. The tool in question tracked users' expressions during video interviews to predict certain employment characteristics. HireVue denies any bias in the algorithm, however decided to remove the feature in response to public outcry.
Short Description
In January 2021, HireVue removed the controversial AI expression tracking tool from its virtual job interview software.
Severity
Unclear/unknown
AI System Description
HireVue's AI-enabled facial expression tracking software. The system was designed to detect "microexpressions" to evaluate the employment characteristics of an applicant.
System Developer
HireView
Sector of Deployment
Administrative and support service activities
Relevant AI functions
Perception, Cognition
AI Techniques
facial recognition, expression tracking
AI Applications
decision support, psychological inference
Location
Global
Named Entities
HireView, Electronic Privacy Information Center, Federal Trade Commission, O’Neil Risk Consulting and Algorithmic Auditing, Kevin Parker, John Davisson
Technology Purveyor
HireView
Beginning Date
2019-01-01
Ending Date
1/2021
Near Miss
Unclear/unknown
Intent
Accident
Lives Lost
No
Data Inputs
recorded video and audio
Incident Reports
Reports Timeline
I. Summary
This complaint concerns a company that purports to evaluate a job applicant’s qualifications based upon their appearance by means of an opaque, proprietary algorithm. HireVue, a firm located in Utah, provides theses “assessments”…
An artificial intelligence hiring system has become a powerful gatekeeper for some of America’s most prominent employers, reshaping how companies assess their workforce — and how prospective employees prove their worth.
Designed by the recr…
A prominent rights group is urging the Federal Trade Commission to take on the recruiting-technology company HireVue, arguing that the firm has turned to unfair and deceptive trade practices in its use of face-scanning technology to assess …
But it’s still using intonation and behavior to assist with hiring decisions.
Job hunters may now need to impress not just prospective bosses but artificial intelligence algorithms too—as employers screen candidates by having them answer in…
