Description: The WHO's AI-powered health advisor, S.A.R.A.H. (Smart AI Resource Assistant for Health), is alleged to provide inconsistent and inadequate health information. The bot reportedly gives contradictory responses to the same queries, fails to offer specific contact details for healthcare providers, and inadequately handles severe mental health crises, often giving irrelevant or unhelpful advice.
Entities
View all entitiesAlleged: WHO developed an AI system deployed by WHO and S.A.R.A.H. (Smart AI Resource Assistant for Health), which harmed General public and People seeking medical advice.
Incident Stats
Incident ID
685
Report Count
1
Incident Date
2024-04-24
Editors
Daniel Atherton
Applied Taxonomies
Incident Reports
Reports Timeline
politico.com · 2024
- View the original report at its source
- View the report at the Internet Archive
For a cautionary tale on the dangers of health care by chatbot, look no further than the World Health Organization.
The WHO's bot, SARAH or Smart AI Resource Assistant for Health, is supposed to provide advice to the public on healthy livin…
Variants
A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.