Incident 527: Tech Companies Reportedly Influenced Gig Workers' Behaviors Using Algorithms to Vary Pay for Same Amount of Work

Description: Amazon and Uber were alleged in a multiyear ethnographic study using algorithmic systems based on gig workers' data to vary pay, such as by offering them lower wages for the same amount of work.


New ReportNew ReportNew ResponseNew ResponseDiscoverDiscoverView HistoryView History
Alleged: Uber and Amazon developed and deployed an AI system, which harmed Uber drivers , gig workers and Amazon delivery workers.

Incident Stats

Incident ID
Report Count
Incident Date
Khoa Lam
On Algorithmic Wage Discrimination · 2023

Recent technological developments related to the extraction and processing of data have given rise to widespread concerns about a reduction of privacy in the workplace. For a growing number of low-income and subordinated racial minority wor…

Companies like Uber and Amazon use AI to pay people different wages for the same work, a new study finds · 2023

Gig workers are doing the same jobs for different pay, and this model could come to your workplace someday. 

That's according to new research from Veena Dubal, a law professor at University of California Hastings, who drew upon six years an…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.