Incident 497: DoNotPay Allegedly Misrepresented Its AI "Robot Lawyer" Product

Description: DoNotPay was alleged in a class action lawsuit misleading customers and misrepresenting its product as an AI-powered "robot lawyer," citing such as that the product has no law degree, or is supervised by any lawyer.

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Alleged: DoNotPay developed and deployed an AI system, which harmed Jonathan Faridian and DoNotPay customers.

Incident Stats

Incident ID
497
Report Count
2
Incident Date
2023-03-03
Editors
Khoa Lam

Incident Reports

Reports Timeline

DoNotPay, the 'Robot Lawyer,' Is Being Sued
gizmodo.com · 2023

The startup behind the “world’s first robot lawyer,” DoNotPay, is gearing up for one of its first big court battles. And this time it probably can’t just back out of the case, as DoNotPay is the defendant. The company is facing a class acti…

'Robot lawyer' DoNotPay not fit for purpose, says complaint
theregister.com · 2023

"Robot lawyer" DoNotPay is headed back to court – and not to prove its merits as a legally inclined chatbot. It's being sued for practicing law in California without a license.

In a lawsuit filed earlier this month but only released publicl…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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