Incident 384: Glovo Driver in Italy Fired via Automated Email after Being Killed in Accident

Description: Delivery company Glovo's automated system sent an email terminating an employee for "non-compliance terms and conditions" after the employee was killed in a car accident while making a delivery on Glovo's behalf.


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Alleged: Glovo developed and deployed an AI system, which harmed Sebastian Galassi and Sebastian Galassi's family.

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Khoa Lam, Kate Perkins


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.