Incident 384: Glovo Driver in Italy Fired via Automated Email after Being Killed in Accident

Description: Delivery company Glovo's automated system sent an email terminating an employee for "non-compliance terms and conditions" after the employee was killed in a car accident while making a delivery on Glovo's behalf.


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Alleged: Glovo developed and deployed an AI system, which harmed Sebastian Galassi and Sebastian Galassi's family.

Incident Stats

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Khoa Lam, Kate Perkins
Sebastian Galassi, the student-rider who died in Florence during a delivery and was fired the next day with an (automatic) email · 2022

He studied design and graphics for the web and in the meantime, to support himself , he made home deliveries in the evening. It was working as a rider that Sebastian Galassi, 26, from Florence, lost his life in a car accident on 2 October. …

A Glovo driver died in an accident while on duty and received an email firing him for 'non-compliance' with the terms of his role · 2022

This is an edited, translated version of an article that originally appeared on October 5, 2022

On October 1, 26-year-old graphic design student Sebastian Galassi died in Florence, Italy when his moped collided with a Land Rover SUV while h…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.