Incident 358: Calgary Malls Deployed Facial Recognition without Customer Consent
Description: Facial recognition (FRT) was reportedly deployed in some Calgary-area malls to approximate customer age and gender without explicit consent, which a privacy expert warned was a cause for concern.
At least two Calgary malls are using facial recognition technology to track shoppers' ages and genders without first notifying them or obtaining their explicit consent.
A visitor to Chinook Centre in south Calgary spotted a browser window t…
A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.