Incident 312: Startup's Accent Translation AI Denounced as Reinforcing Racial Bias
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Silicon Valley startup Sanas has a lofty goal: to make call center workers sound white and American, no matter the country they're from. And that's just the beginning of their grand plan.
The voice tech company’s website features a photo of…
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A Silicon Valley startup is sparking controversy for its, what critics call, “racist software.”
Palo Alto's Sanas uses artificial intelligence to alter or remove accents that you may hear when calling into a tech helpline.
"And to get the …
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Have you seen the 2018 movie Sorry to Bother You? It's about a young black man who gets a job at a call center and has trouble making sales until he adopts a "white voice."
A new company called Sanas seems to have based its business plan on…
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- View the report at the Internet Archive
The premise of Sanas is pretty simple: remove your accent in real-time. It’s created with businesses like call centers in mind, where callers deal with racial biases based purely on their voice profiles. But Sanas doesn’t just want to make …
