Description: A Coco delivery robot reportedly collided with a glass bus shelter in Chicago's Old Town neighborhood, shattering panels and scattering glass across the sidewalk. Coco called the crash a rare incident, said no one was injured, and accepted responsibility for cleanup and repair costs while investigating what caused the robot to strike the structure.
Editor Notes: Timeline notes: The incident ID date is 03/24/2026, based on reporting that the Coco delivery robot struck the Old Town bus shelter at about 4 p.m. that day. Reporting published on 03/25/2026 documented the collision and resulting damage. The incident ID was created on 07/04/2026.
Entities
View all entitiesAlleged: Coco Robotics , Delivery robot developers , Autonomous mobile robot developers and Robotics companies developed an AI system deployed by Coco Robotics , Delivery robot operators and Autonomous mobile robot operators, which harmed JCDecaux , Pedestrians , Sidewalk users , Bus shelter users , Public transit infrastructure operators and Road users.
Alleged implicated AI systems: Coco delivery robot , Sidewalk delivery robots , Autonomous mobile robots , Autonomous navigation systems and Robotic perception systems
Incident Stats
Incident ID
1568
Report Count
1
Incident Date
2026-03-24
Editors
Daniel Atherton
Incident Reports
Reports Timeline
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OLD TOWN — For the second time in a week, a self-driving food delivery robot has crashed into a CTA bus shelter, sending shards of glass all over the sidewalk.
A Coco robot collided with the glass at a bus shelter about 4 p.m. Tuesday at th…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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