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Entities

Autonomous mobile robot developers

Incidents involved as Developer

Incident 15671 Report
Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

2026-03-22

A Serve Robotics delivery robot reportedly struck a glass bus shelter in Chicago's West Town neighborhood, shattering panels and scattering glass across the sidewalk. The company said all three sensor systems failed to detect the wall and later changed how its robots operate near bus shelters while updating their perception software and hardware.

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Incident 15681 Report
Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

2026-03-24

A Coco delivery robot reportedly collided with a glass bus shelter in Chicago's Old Town neighborhood, shattering panels and scattering glass across the sidewalk. Coco called the crash a rare incident, said no one was injured, and accepted responsibility for cleanup and repair costs while investigating what caused the robot to strike the structure.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

Serve Robotics

Incidents involved as both Developer and Deployer
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

More
Entity

Delivery robot operators

Incidents involved as Deployer
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Autonomous mobile robot operators

Incidents involved as Deployer
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Robotics companies

Incidents involved as Developer
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Delivery robot developers

Incidents involved as Developer
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Sidewalk users

Incidents Harmed By
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Road users

Incidents Harmed By
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Public transit infrastructure operators

Incidents Harmed By
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Pedestrians

Incidents Harmed By
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Sidewalk delivery robots

Incidents implicated systems
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Serve Robotics delivery robot

Incidents implicated systems
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

More
Entity

Sensor fusion systems

Incidents implicated systems
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

More
Entity

Robotic perception systems

Incidents implicated systems
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Object detection systems

Incidents implicated systems
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

More
Entity

Autonomous navigation systems

Incidents implicated systems
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Autonomous mobile robots

Incidents implicated systems
  • Incident 1567
    1 Report

    Serve Robotics Delivery Robot Reportedly Crashed into Chicago Bus Shelter After Failing to Detect Glass

  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Coco Robotics

Incidents involved as both Developer and Deployer
  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

JCDecaux

Incidents Harmed By
  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Bus shelter users

Incidents Harmed By
  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More
Entity

Coco delivery robot

Incidents implicated systems
  • Incident 1568
    1 Report

    Coco Delivery Robot Reportedly Crashed into Chicago Bus Shelter

More

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