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Incident 1535: OpenAI Allegedly Failed to Intervene in ChatGPT Conversations Preceding Montreal Web Developer Alice Carrier's Suicide

Description: Kristie Carrier sued OpenAI and Sam Altman, alleging that her daughter Alice Carrier, a 24-year-old Montreal web developer who first used ChatGPT in 2023 for technical troubleshooting, later turned to the chatbot with suicidal thoughts and questions about suicide methods. The suit alleges ChatGPT mimicked a friend or therapist, criticized crisis hotlines, validated self-harm thoughts, and failed to trigger human review before Carrier died on July 2, 2025.
Editor Notes: Timeline notes: Incident ID date of 07/02/2025 is based on the complaint's allegation that Alice Carrier died the night before police informed her mother on 07/03/2025. Public reporting on the lawsuit began on 06/11/2026. The incident ID was created 06/16/2026. See: https://techjusticelaw.org/wp-content/uploads/2026/06/2026-06-11-Kristie-Alice-Carrier-v.-OpenAI-Complaint.pdf.

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Alleged: OpenAI , Large language model developers , Chatbot developers , Large language models , ChatGPT and Chatbots developed and deployed an AI system, which harmed OpenAI users , Kristie Carrier , ChatGPT users experiencing suicidal ideation , ChatGPT users , Chatbot users and Alice Carrier.
Alleged implicated AI systems: Large language models , ChatGPT and Chatbots

Incident Stats

Incident ID
1535
Report Count
3
Incident Date
2025-07-02
Editors
Daniel Atherton

Incident Reports

Reports Timeline

Incident Occurrence+2
Canadian mother sues OpenAI, alleging ChatGPT led her daughter to kill herself
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Canadian mother sues OpenAI, alleging ChatGPT led her daughter to kill herself

Canadian mother sues OpenAI, alleging ChatGPT led her daughter to kill herself

theguardian.com

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New Brunswick woman sues OpenAI, alleging ChatGPT led to daughter's death

New Brunswick woman sues OpenAI, alleging ChatGPT led to daughter's death

cbc.ca

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Mom Claims ChatGPT Encouraged Her 24-Year-Old Daughter's Suicidal Spiral: 'Maybe This Is Just the End'

Mom Claims ChatGPT Encouraged Her 24-Year-Old Daughter's Suicidal Spiral: 'Maybe This Is Just the End'

people.com

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Canadian mother sues OpenAI, alleging ChatGPT led her daughter to kill herself
theguardian.com · 2026

A Canadian mother sued OpenAI and its CEO, Sam Altman, in US court on Thursday, alleging that ChatGPT encouraged her daughter to kill herself. The lawsuit is the latest in a slew accusing the company of failing to address dangerous conversa…

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New Brunswick woman sues OpenAI, alleging ChatGPT led to daughter's death
cbc.ca · 2026

WARNING: This story contains references to suicide. Resources can be found below. 

When 24-year-old Alice Carrier told ChatGPT that she had to die to stop the pain she was feeling, the chatbot allegedly appeared to agree.

"If someone else t…

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Mom Claims ChatGPT Encouraged Her 24-Year-Old Daughter's Suicidal Spiral: 'Maybe This Is Just the End'
people.com · 2026

In July 2025, Alice Carrier was doing something she had been regularly doing for months, her family says --- messaging with OpenAI's ChatGPT.

Carrier, a 24-year-old web developer in Montreal, had been using the chatbot to discuss her depres…

Variants

A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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