Incident 140: ProctorU’s Identity Verification and Exam Monitoring Systems Provided Allegedly Discriminatory Experiences for BIPOC Students

Description: An exam monitoring service used by the University of Toronto was alleged by its students to have provided discriminatory check-in experiences via its facial recognition's failure to verify passport photo, disproportionately enhancing disadvantaging stress level for BIPOC students.


New ReportNew ReportNew ResponseNew ResponseDiscoverDiscoverView HistoryView History
Alleged: ProctorU developed an AI system deployed by University of Toronto, which harmed University of Toronto BIPOC students.

Incident Stats

Incident ID
Report Count
Incident Date
Sean McGregor, Khoa Lam
BIPOC students face disadvantages with exam monitoring software at the University of Toronto · 2021

In response to the George Floyd protests, Meric Gertler, the President of the University of Toronto, condemned “systemic injustices” of anti-Black racism “in the strongest terms possible.”

“Racism is not an issue for racialized communities …


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.