Incident 140: ProctorU’s Identity Verification and Exam Monitoring Systems Provided Allegedly Discriminatory Experiences for BIPOC Students

Description: An exam monitoring service used by the University of Toronto was alleged by its students to have provided discriminatory check-in experiences via its facial recognition's failure to verify passport photo, disproportionately enhancing disadvantaging stress level for BIPOC students.


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Alleged: ProctorU developed an AI system deployed by University of Toronto, which harmed University of Toronto BIPOC students.

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Sean McGregor, Khoa Lam


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.