Description: OpenAI disclosed internal estimates suggesting that hundreds of thousands of ChatGPT users each week exhibit signs of mania, psychosis, suicidal ideation, or emotional dependence on the chatbot. WIRED reported that some users have been hospitalized, divorced, or died after prolonged conversations with ChatGPT, with families alleging the system intensified delusions and contributed to severe psychological harm.
Entities
View all entitiesAlleged: OpenAI and ChatGPT developed and deployed an AI system, which harmed ChatGPT users.
Alleged implicated AI system: ChatGPT
Incident Stats
Incident ID
1253
Report Count
2
Incident Date
2025-10-27
Editors
Daniel Atherton
Incident Reports
Reports Timeline
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For the first time ever, OpenAI has released a rough estimate of how many ChatGPT users globally may show signs of having a severe mental health crisis in a typical week. The company said Monday that it worked with experts around the world …
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OpenAI post-incident response
We recently updated ChatGPT's default model(opens in a new window) to better recognize and support people in moments of distress. Today we're sharing how we made those improvements and how they are performing. Working with mental health ex…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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