Amazon

Incidents impliqués en tant que développeur et déployeur

Incident 3435 Rapports
Amazon Alexa Responding to Environmental Inputs

2015-12-05

There are multiple reports of Amazon Alexa products (Echo, Echo Dot) reacting and acting upon unintended stimulus, usually from television commercials or news reporter's voices.

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Incident 3733 Rapports
Female Applicants Down-Ranked by Amazon Recruiting Tool

2016-08-10

Amazon shuts down internal AI recruiting tool that would down-rank female applicants.

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Incident 1524 Rapports
Amazon Censors Gay Books

2008-05-23

Amazon's book store "cataloging error" led to books containing gay and lesbian themes to lose their sales ranking, therefore losing visibility on the sales platform.

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Incident 217 Rapports
Warehouse robot ruptures can of bear spray and injures workers

2018-12-05

Twenty-four Amazon workers in New Jersey were hospitalized after a robot punctured a can of bear repellent spray in a warehouse.

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Affecté par des incidents

Incident 6255 Rapports
Proliferation of Products on Amazon Titled with ChatGPT Error Messages

2024-01-12

Products named after ChatGPT error messages are proliferating on Amazon, such as lawn chairs and religious texts. These names, often resembling AI-generated errors, indicate a lack of editing and undermine the sense of authenticity and reliability of product listings.

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Incident 5282 Rapports
Amazon Algorithmic Pricing Allegedly Hiked up Price of Reference Book to Millions

2023-04-08

Amazon's pricing algorithm was implicated in a reference book about flies' unusual high price of millions of dollars, allegedly due to two sellers using the paid service which based their product's pricing on one another's as competitors.

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Incident 5751 Rapport
Amazon Rife with Many Allegedly AI-Generated Books of Suspect Quality

2023-06-28

Amazon’s Kindle Unlimited young adult romance bestseller list was flooded with allegedly AI-generated books that made little to no sense, disrupting the rankings. These books were reported to be "clearly there to click farm." Despite being removed from the bestseller list, many remained available for purchase. The incident raised concerns about the integrity of the platform, and the potential financial impact on legitimate authors.

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Incidents involved as Developer

Incident 1115 Rapports
Amazon Flex Drivers Allegedly Fired via Automated Employee Evaluations

2015-09-25

Amazon Flex's contract delivery drivers were dismissed using a minimally human-interfered automated employee performance evaluation based on indicators impacted by out-of-driver's-control factors and without having a chance to defend against or appeal the decision.

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Incident 4693 Rapports
Automated Adult Content Detection Tools Showed Bias against Women Bodies

2006-02-25

Automated content moderation tools to detect sexual explicitness or "raciness" reportedly exhibited bias against women bodies, resulting in suppression of reach despite not breaking platform policies.

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Incident 7782 Rapports
Amazon's Alexa Reportedly Shows Political Preference Error in Trump-Harris Presidential Race Queries

2024-09-04

Amazon's Alexa was found to provide politically biased responses when asked about the 2024 presidential candidates. It refused to give reasons to vote for Donald Trump, citing neutrality, while offering detailed endorsements for Kamala Harris. Amazon labeled the discrepancy an "error" and reportedly corrected it.

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Incidents involved as Deployer

Incident 3954 Rapports
Amazon Forced Deployment of AI-Powered Cameras on Delivery Drivers

2021-03-02

Amazon delivery drivers were forced to consent to algorithmic collection and processing of their location, movement, and biometric data through AI-powered cameras, or be dismissed.

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Incident 1162 Rapports
Amazon's AI Cameras Incorrectly Penalized Delivery Drivers for Mistakes They Did Not Make

2021-09-20

Amazon's automated performance evaluation system involving AI-powered cameras incorrectly punished delivery drivers for non-existent mistakes, impacting their chances for bonuses and rewards.

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