Bankrate

Incidents involved as both Developer and Deployer

Incident 5771 Report
Bankrate's Resumption of AI-Generated Content Allegedly Continuing to Produce Inaccurate and Misleading Information

2023-06-30

Bankrate, and its sister site CNET, both owned by Red Ventures, resumed publishing AI-generated articles claiming thorough human fact-checking. However, new articles are alleged to contain numerous factual errors, including inaccurate statistics and misleading information. Despite public criticism, the company defended its use of AI and blamed out-of-date datasets for the errors. In addition to the errors, the incident raises questions about the ethical use of AI in journalism, especially given the company's insistence on "fact-checked" content.