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Incident 962: Tbilisi-Based Call Center Allegedly Uses AI-Driven Scripts to Defraud Over 6,000 Victims of $35 Million

Description: A large-scale AI-assisted financial scam, allegedly operated from Tbilisi, Georgia, used deepfake celebrity endorsements and manipulated victims through fraudulent trading dashboards that simulated high returns. Call center agents, trained with AI-driven persuasion tactics, convinced individuals to invest more money while falsely promising profits. Many reportedly lost their life savings, with the total losses reaching $35M across more than 6,000 victims.
Editor Notes: Note on the timeline: These scams began sometime in May 2022, but The Guardian's investigation was published on 03/05/2025.

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Alleged: Unknown deepfake technology developers , Third-Party AI Service Providers for Call Center Training and Fraudulent Trading Platform Developers developed an AI system deployed by Scammer Operatives in Georgia, Bulgaria, Cyprus, and Spain , Meri Shotadze , Golden Currencies , Akaki Kevkhishvili , AK Group and AdmiralsFX, which harmed Small business owners , Retirees seeking investment opportunities , People with neurological disorders , Individuals deceived by celebrity deepfake impersonations , Financial professionals , Financial fraud victims and Elderly investors.
Alleged implicated AI systems: Unknown deepfake apps , Fraudulent Investment Platforms with AI-Powered Simulations , Automated Call Center AI Assistants , AnyDesk , AI-Generated Trading Dashboards and Affiliate Marketing Networks Using AI for Scam Targeting

Incident Stats

Incident ID
962
Report Count
2
Incident Date
2025-03-05
Editors
Daniel Atherton

Incident Reports

Reports Timeline

+1
Deepfakes, cash and crypto: how call centre scammers duped 6,000 people
Next-Gen AI Scam Clones Broker Exante, Opens JPMorgan Account to Dupe U.S. Victim
Deepfakes, cash and crypto: how call centre scammers duped 6,000 people

Deepfakes, cash and crypto: how call centre scammers duped 6,000 people

theguardian.com

Next-Gen AI Scam Clones Broker Exante, Opens JPMorgan Account to Dupe U.S. Victim

Next-Gen AI Scam Clones Broker Exante, Opens JPMorgan Account to Dupe U.S. Victim

financemagnates.com

Deepfakes, cash and crypto: how call centre scammers duped 6,000 people
theguardian.com · 2025

Ben Fogle was not a happy man.

“Not sure I need to highlight this,” the broadcaster posted on Instagram during the spring of 2024, “but the deepfake of me from [ITV’s] This Morning … circulating on Facebook [and] advertising crypto is a sca…

Next-Gen AI Scam Clones Broker Exante, Opens JPMorgan Account to Dupe U.S. Victim
financemagnates.com · 2025
  • "Regular" clones are so 2023: With AI-generated passports, deepfakes and websites, fraudsters are running sophisticated, large-scale, ultra-realistic scams.
  • "It's a speed game", said Exante's Head of Compliance, "You need AI tools to copy …

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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