Incident 642: ChatGPT Glitch Disrupts User Interactions with Nonsensical Outputs

Description: ChatGPT experienced a bug causing it to produce unexpected and nonsensical responses, leading to widespread reports of user confusion and concern. OpenAI identified and fixed the language processing bug, restoring normal service.


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Alleged: OpenAI developed and deployed an AI system, which harmed ChatGPT users.

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Daniel Atherton
ChatGPT has gone mad today, OpenAI says it is investigating reports of unexpected responses · 2024

ChatGPT, the widely used generative AI platform, has sparked concern and confusion among users today as it appears to be generating unexpected and nonsensical responses. OpenAI, the organisation behind ChatGPT, has announced that it is curr…

ChatGPT goes ‘off the rails’ with gibberish answers · 2024

Days after wowing the world with incredibly photorealistic demos of its new AI video generation model, Sora, OpenAI is hitting a big roadblock.

The startup’s signature product, ChatGPT, began returning gibberish, nonsensical outputs to user…

OpenAI’s ChatGPT Went Completely Off the Rails for Hours · 2024

ChatGPT users were baffled after the chatbot began churning out completely nonsensical responses on Tuesday night—or at least, more nonsense than usual. The issue was so bad that it forced OpenAI to begin investigating the “unexpected respo…

ChatGPT Went ‘Off the Rails’ With Wild Hallucinations, But OpenAI Says It's Fixed · 2024
Jason Nelson post-incident response

While it's generally understood that generative AI models are prone to hallucinating—that is, making up facts and other information in defiance of reality—OpenAI’s flagship ChatGPT suffered from a particularly widespread bout of largely amu…

ChatGPT Is Acting Weird and No One Knows Why · 2024

All those strange queries and poems about dogs might have finally caught up to the world's most popular AI chatbot, as users are reporting some seriously erratic behavior from ChatGPT.

ChatGPT and the dozens of generative AI platforms that …


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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· 28 reports