Incident 513: ChatGPT Banned by Italian Authority Due to OpenAI's Lack of Legal Basis for Data Collection and Age Verification

Description: The Italian Data Protection Authority alleged OpenAI lacked a justifiable legal basis for personal data collection and processing which facilitate training of ChatGPT, and lacked age-verification mechanism preventing exposure of the chatbot's inappropriate answers to children, prompting its ban.


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Alleged: OpenAI developed and deployed an AI system, which harmed Italian children and Italian minors.

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Khoa Lam
Italian privacy regulator bans ChatGPT · 2023

The Italian privacy regulator Friday ordered a ban on ChatGPT over alleged privacy violations.

The national data protection authority said it will immediately block and investigate OpenAI, the U.S. company behind the popular artificial inte…

OpenAI rolls out 'incognito mode' on ChatGPT · 2023

April 25 (Reuters) - OpenAI is introducing what one employee called an "incognito mode" for its hit chatbot ChatGPT that does not save users’ conversation history or use it to improve its artificial intelligence, the company said Tuesday.


OpenAI Privacy Policy · 2023
OpenAI post-incident response

We at OpenAI OpCo, LLC (together with our affiliates, “OpenAI”, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practi…

Italy restores ChatGPT after OpenAI responds to regulator · 2023

April 28 (Reuters) - The ChatGPT chatbot was reactivated in Italy after its maker OpenAI addressed issues raised by Italy's data protection authority, the agency and the company confirmed on Friday.

Microsoft Corp (MSFT.O)-backed OpenAI too…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.