Incident 491: Replika's AI Experience Reportedly Lacked Protection for Minors, Resulting in Data Ban

Description: Tests by the Italian Data Protection Authority showed Replika lacking age-verification mechanisms and failing to stop minors from interacting with its AI, which prompted the agency to issue an order blocking personal data processing of Italian users.


New ReportNew ReportNew ResponseNew ResponseDiscoverDiscoverView HistoryView History
Alleged: Replika developed and deployed an AI system, which harmed minors.

Incident Stats

Incident ID
Report Count
Incident Date
Khoa Lam
The Italian Data Protection Authority Blocks AI Chatbot Replika Due to Endangerment of Minors and Vulnerable People (via Passle) · 2023

On February 2, 2023, the Italian Data Protection Authority (“Garante”) issued an urgent order blocking the AI-powered chatbot Replika from processing the personal data of Italian users because it poses risks to minors and vulnerable people …


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.