Incident 430: Lawyers Denied Entry to Performance Venue by Facial Recognition

Description: Lawyers were barred from entry to Madison Square Garden after a facial recognition system matched them as employed by a law firm currently engaged in litigation with the venue.


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Alleged: unknown developed an AI system deployed by Madison Square Garden Entertainment, which harmed Kelly Conlon and Alexis Majano.

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Sean McGregor, Khoa Lam


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.