Description: The Face ID feature on iPhone allowing users to unlock their phones via facial recognition was reported by users for not recognizing their faces in the morning.
Entities
View all entitiesAlleged: Apple developed and deployed an AI system, which harmed iPhone Face ID users and iPhone X Face ID users.
Incident Stats
Risk Subdomain
A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
7.3. Lack of capability or robustness
Risk Domain
The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
- AI system safety, failures, and limitations
Entity
Which, if any, entity is presented as the main cause of the risk
AI
Timing
The stage in the AI lifecycle at which the risk is presented as occurring
Post-deployment
Intent
Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
Unintentional
Incident Reports
Reports Timeline

Unlike Beyoncé, we do not all wake up flawless—at least not according to the iPhone X.
Several iPhone X–owning Twitter users have taken to the latter (probably using the former) to complain that Face ID—the phone’s facial recognition techno…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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