Incident 272: Grab Tweaked Matchmaking Algorithm, Providing Preferential Treatment to Drivers Registered with Affiliated Car Rental Service
Description: Grab Indonesia was fined by the Indonesian Competition Commission (KPPU) for unfairly favoring drivers who rented cars via the Grab-affiliated company Teknologi Pengangkutan Indonesia (TPI), including offering more rides via their matchmaking algorithm.
Entities
View all entitiesAlleged: Grab developed and deployed an AI system, which harmed non-TPI-registered Grab drivers , Grab drivers in Indonesia and Grab drivers.
Incident Stats
Incident ID
272
Report Count
3
Incident Date
2019-10-08
Editors
Khoa Lam
Incident Reports
Reports Timeline
Grab Indonesia is in a legal battle with the country’s business competition supervisory commission (KPPU).
The Indonesian branch of ride-hailing platform Grab is accused of favoring drivers who rent cars via the Grab-affiliated company Tekn…
Grab Indonesia is in a legal battle with the country’s business competition supervisory commission (KPPU).
The Indonesian branch of ride-hailing platform Grab is accused of favoring drivers who rent cars via Grab-affiliated company Teknolog…
The Indonesian operation of ride-hailing decacorn Grab has been fined Rp 30 billion ($2 million) by the country’s Business Competition Supervisory Commission (KPPU), after being deemed guilty of discrimination by giving preferential treatme…
Variants
A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.
