Incident 203: Uber Launched Opaque Algorithm That Changes Drivers' Payments in the US

Description: Uber launched a new but opaque algorithm to determine drivers' pay in the US which allegedly caused drivers to experience lower fares, confusing fare drops, and a decrease in rides.


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Alleged: Uber developed and deployed an AI system, which harmed Uber drivers.

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Khoa Lam


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.