Incident 203: Uber Launched Opaque Algorithm That Changes Drivers' Payments in the US
Description: Uber launched a new but opaque algorithm to determine drivers' pay in the US which allegedly caused drivers to experience lower fares, confusing fare drops, and a decrease in rides.
Entities
View all entitiesAlleged: Uber developed and deployed an AI system, which harmed Uber drivers.
Incident Stats
Incident ID
203
Report Count
3
Incident Date
2022-02-10
Editors
Khoa Lam
Incident Reports
Reports Timeline
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Feb 25 (Reuters) - Uber Technologies Inc (UBER.N) is testing a new driver earnings algorithm in 24 U.S. cities that allows drivers to see pay and destinations before accepting a trip and raises the incentives for drivers to take short rides…
The company has long used ride time and mileage to decide driver pay but is now turning to an opaque calculation called “Upfront Fares”
Uber has quietly changed the way it pays drivers in several major cities across the U.S., using a new fe…
Uber is testing a new driver earnings algorithm in 24 U.S. cities that allows drivers to see pay and destinations before accepting a trip and raises the incentives for drivers to take short rides in an effort to attract more drivers. In Bra…
Variants
A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.