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Incident 1618: Apartment Owner and Manager UDR Allegedly Used RealPage Algorithms to Set San Diego Rents in Keller v. UDR, Inc.

Description: In Keller v. UDR, Inc., plaintiff Jacob Keller alleged that UDR used RealPage pricing tools to set rents or occupancy levels at its San Diego properties after a city prohibition took effect on June 21, 2025. The complaint claims the tools relied on nonpublic competitor data and contributed to inflated rents for UDR tenants. UDR, a large publicly traded apartment owner and operator, had previously acknowledged using YieldStar in decisions concerning certain multifamily units.
Editor Notes: See also: (1) Incident 376: RealPage Algorithm Allegedly Inflates Rents and Reduces Competition in Housing Market; and (2) https://www.classaction.org/media/udr-algorithmic-devices-complaint.pdf.

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Alleged: Rental pricing algorithm developers , RealPage and Property management software developers developed an AI system deployed by UDR , Residential property management companies and Landlords, which harmed UDR tenants in San Diego , Renters and Jacob Keller.
Alleged implicated AI systems: YieldStar , RealPage revenue management software , Algorithmic rental pricing systems and AI-powered revenue management systems

Incident Stats

Incident ID
1618
Report Count
1
Incident Date
2026-06-21
Editors
Daniel Atherton

Incident Reports

Reports Timeline

Incident OccurrenceClass Action Suit Claims UDR Violates San Diego Law by Using Algorithmic Devices to Set Rental Prices
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Class Action Suit Claims UDR Violates San Diego Law by Using Algorithmic Devices to Set Rental Prices

Class Action Suit Claims UDR Violates San Diego Law by Using Algorithmic Devices to Set Rental Prices

classaction.org

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Class Action Suit Claims UDR Violates San Diego Law by Using Algorithmic Devices to Set Rental Prices
classaction.org · 2026

UDR, Inc. has been hit with a proposed class action lawsuit that alleges the rental management company unlawfully uses an "algorithmic device" to set rental prices and occupancy levels for residential rental properties in San Diego.

Specifi…

Variants

A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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