Description: Stefanina's, a family-owned restaurant in Wentzville, Missouri, reported that Google's AI Overviews displayed false specials, including nonexistent pizza deals. Customers allegedly misled by the AI became angry when the offers were not honored, leading the restaurant to publicly warn patrons not to rely on Google AI for menu information.
Entities
View all entitiesAlleged: Google and Google AI Overviews developed and deployed an AI system, which harmed Stefanina's Restaurant (Wentzville, Missouri) , General public of Wentzville, Missouri and General public of Missouri.
Alleged implicated AI system: Google AI Overviews
Incident Stats
Incident ID
1211
Report Count
1
Incident Date
2025-08-19
Editors
Daniel Atherton
Incident Reports
Reports Timeline
Loading...
WENTZVILLE, Mo. (First Alert 4) -A popular local restaurant says an Artificial Intelligence tool designed to enhance Google search results is causing confusion for customers.
Stefanina's Wentzville warned patrons about search results includ…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
Seen something similar?
Similar Incidents
Did our AI mess up? Flag the unrelated incidents
Loading...
Images of Black People Labeled as Gorillas
· 23 reports
Loading...
Defamation via AutoComplete
· 28 reports
Similar Incidents
Did our AI mess up? Flag the unrelated incidents
Loading...
Images of Black People Labeled as Gorillas
· 23 reports
Loading...
Defamation via AutoComplete
· 28 reports