Description: Following the fatal crash of Air India Flight 171, Google's AI Overview feature reportedly returned search results incorrectly identifying the aircraft involved as an Airbus A330 rather than the actual Boeing 787. The reported error, which varied across search queries, was traced to AI-generated summarizations that conflated references to Airbus as Boeing's competitor. Google later acknowledged and removed the faulty output.
Entities
View all entitiesAlleged: Google and Google AI overview developed and deployed an AI system, which harmed Airbus and General public.
Alleged implicated AI system: Google AI overview
Incident Stats
Incident ID
1097
Report Count
1
Incident Date
2025-06-12
Editors
Daniel Atherton
Incident Reports
Reports Timeline
Ryan Whitwam post-incident response
When major events occur, most people rush to Google to find information. Increasingly, the first thing they see is an AI Overview, a feature that already has a reputation for making glaring mistakes. In the wake of a tragic plane crash in I…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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