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Report 2542

Associated Incidents

Incident 4465 Report
ShotSpotter Failed to Alert Authorities of Mass Shooting in North Carolina

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Controversial ShotSpotter technology failed to notify police of New Year’s Day drive-by shooting in Durham
dukechronicle.com · 2023

A controversial gunfire detection software that Durham is piloting failed to notify police after a drive-by shooting outside of a Subway restaurant in east Durham on Jan. 1.

One juvenile and one adult were hospitalized with serious injuries while the other three victims were treated for non-life-threatening injuries. The police have said that all victims are expected to survive.

The shooting, which occurred on North Miami Boulevard, fell within the three square miles that the gunfire detection software, called ShotSpotter, was monitoring. The area, which represents only 2.7% of the total landmass of the city, is where roughly one in three gunshot wounds occur.

“We did not receive a ShotSpotter alert for this shooting incident. DPD has been in contact with ShotSpotter representatives and their engineers are going to look into the incident,” a police spokesperson told the News & Observer on Wednesday.

In its contract with Durham, ShotSpotter promised a certain level of gunfire detection excluding the 48 hours surrounding New Year’s Eve and July 4 because fireworks are widely used. Therefore, this failure of detection will not count against the company’s commitment. The contract also specifies that a shooting is detectable only if it occurs “fully outdoors in free space” with no silencer being used.

"If it was indeed a drive by shooting, the technology is not designed to pick up acoustical signatures from inside a vehicle or a building," Mayor Pro Tem Mark-Anthony Middleton told WRAL News. "And if you combine a vehicle, and moving as well, the sensors aren't really designed or attenuated to pick up those type of incidents."

In 2022, 247 people were shot in Durham. The county began its one-year pilot of ShotSpotter technology on Dec. 15 after several months of delays. The system relies on sensors placed on buildings that notify police if gunshots are detected, bringing police to an area even when a 911 call is not made. When the sensors are triggered, audio is sent to ShotSpotter’s “Incident Review Center” where it is manually confirmed as gunfire or explosions.

“Our hearts go out to the community impacted by the recent mass shooting that took place over the weekend in Durham, NC. We are investigating the incident and intend on providing a full report to Durham Police Department,” a ShotSpotter spokesperson said in an email to the News & Observer.

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